Are there any restrictions on international shipping for certain products?
Yes, there may be restrictions on international shipping for certain products due to various factors, including legal regulations and shipping constraints. It's important to review the product information and the shipping details provided while placing the order. If you have any specific questions or concerns about international shipping for a particular product, please reach out to our customer support team for further assistance.
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What is the average delivery time for orders placed on Santo Group?
The average delivery time for orders placed on Santo Group depends on various factors, including the shipping destination and the specific product. Typically, orders are delivered within 5-7 business days from the date of payment. However, please ...
What are the shipping options and charges for Santo Group?
We offer various shipping options for orders placed with us. You will be able to select your preferred shipping method based on availability and your location. The shipping or freight charges will be calculated based on the weight, dimensions, and ...
Does Santo Group ship internationally?
Yes, Santo Group offers international shipping across the globe subject to the Govt. Policies. Please note that additional customs duties, taxes, or fees may apply, which are the responsibility of the buyer.
Can I get a refund if my shipment is delayed by the shipping line?
Generally, no. Once the goods are handed over to the carrier, delays caused by the shipping line or logistics provider are outside our control. We will assist you in tracking, but we cannot be held financially liable for their delays.
Statement of Liability Limitations & Force Majeure
Santo Group strives to meet delivery timelines but assumes no liability for events beyond our control. We are not liable for direct or indirect damages arising from: Third-Party Delays: Issues with shipping lines or freight forwarders. Customs Holds: ...