Statement of Liability Limitations & Force Majeure
Santo Group strives to meet delivery timelines but assumes no liability for events beyond our control. We are not liable for direct or indirect damages arising from:
Third-Party Delays: Issues with shipping lines or freight forwarders.
Customs Holds: Inspections or seizures in exporting/importing countries.
Force Majeure: Natural disasters, wars, or government bans.
In no event shall our liability exceed the purchase price of the product.
Related Articles
Can I get a refund if my shipment is delayed by the shipping line?
Generally, no. Once the goods are handed over to the carrier, delays caused by the shipping line or logistics provider are outside our control. We will assist you in tracking, but we cannot be held financially liable for their delays.
What happens if a natural disaster affects the shipment?
This falls under "Force Majeure." We will work with you to find a solution, but we are not liable for damages caused by such uncontrollable events.
What are the shipping options and charges for Santo Group?
We offer various shipping options for orders placed with us. You will be able to select your preferred shipping method based on availability and your location. The shipping or freight charges will be calculated based on the weight, dimensions, and ...
Are there any restrictions on international shipping for certain products?
Yes, there may be restrictions on international shipping for certain products due to various factors, including legal regulations and shipping constraints. It's important to review the product information and the shipping details provided while ...
Translation & Language Disclaimer- Official Policy Statement
Santo Group is a global entity serving clients across various linguistic regions. To facilitate ease of access, our digital platforms (including our website, Help Center, emails, and chat support) may utilize automated translation software powered by ...