Translation & Language Disclaimer- Official Policy Statement
Santo Group is a global entity serving clients across various linguistic regions. To facilitate ease of access, our digital platforms (including our website, Help Center, emails, and chat support) may utilize automated translation software powered by third-party services (such as Google Translate).
While we strive for accuracy, automated translations may not be perfect and can vary from the original intent. The English language version of all content, terms, and policies is the official, definitive, and legally binding version. In the event of any discrepancy or conflict between a translated version and the English version, the English version shall prevail. Santo Group assumes no liability for any errors, omissions, or ambiguities in the translations provided.
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Which version is legally binding?
The English version is always the legally binding authority. If you find a contradiction, please refer to the English text.
Official Policy Statement- Medical Disclaimer & No Health Claims
All products manufactured and exported by Santo Group (including herbs, spices, and oils) are sold strictly as food ingredients, dietary supplements, or cosmetic raw materials. Any information provided on our digital platforms regarding traditional ...
What should I do if I find a confusing translation?
If a translated term seems unclear, incorrect, or confusing, please do not rely on it for your order. Refer to the English version immediately for clarity. You can also contact our support team directly at support@santogroup.in for clarification. We ...
Official Policy Statement- Product Variation (Agro-Commodity) Notice
Santo Group deals exclusively in natural agricultural commodities. Unlike synthetic manufacturing, our production is subject to seasonal climate changes, soil conditions, and harvest timing. Therefore, minor variations in color, texture, aroma, and ...
What is the refund and cancellation policy of Santo Group?
Our refund and cancellation policy may vary depending on the type of product or service you have purchased. We strive to provide a fair and transparent policy. For detailed information regarding refund and cancellation, please refer to our "Returns ...