The tracking link you provided took me to a different website. Is it safe?

We often provide links to official carrier websites (like FedEx, Maersk, or Container Tracking, etc.). While we trust these partners, we do not control their websites. Please review their privacy policies if you have concerns.

Verification: Always check the URL bar. It should show the official carrier’s name (e.g., dhl.com or maersk.com) and a padlock icon 🔒 indicating a secure connection."

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• Can I get a refund if my shipment is delayed by the shipping line?

  Generally, no. Once the goods are handed over to the carrier, delays caused by the shipping line or logistics provider are outside our control. We will assist you in tracking, but we cannot be held financially liable for their delays.

• What are the shipping options and charges for Santo Group?

  We offer various shipping options for orders placed with us. You will be able to select your preferred shipping method based on availability and your location. The shipping or freight charges will be calculated based on the weight, dimensions, and ...

• How can I track my order with Santo Group?

  To track your order on Santo Group, please check the confirmation email we sent you after your purchase, as it may contain tracking details or contact our customer support team directly.

• Are there any restrictions on international shipping for certain products?

  Yes, there may be restrictions on international shipping for certain products due to various factors, including legal regulations and shipping constraints. It's important to review the product information and the shipping details provided while ...

• Official Policy Statement- Third-Party Links & Services

  Our digital platforms may contain links to third-party websites or services that are not owned or controlled by Santo Group (e.g., Logistics Tracking Portals, Payment Gateways, Government Certification sites). Santo Group has no control over, and ...